Administrative & Billing FAQs
Please provide our admin staff with your insurance details and we will check with them if they will cover the costs of the consultation or not. If the insurers agree to cover the fees, then we will approve the consultation.
We do accept the majority of insurance companies, however please call our number +44 20 3927 7699 to find out if your insurance will cover your treatment. For more complex treatments, we may need to talk to your insurers directly.
You can pay for your appointments using debit or credit cards. This can be done in one go or in instalments. We accept private medical insurance funding. In some cases, third parties like your employer, educational institution or social services may fund your private healthcare. You would have to contact your GP/ employer/ social worker to enquire about these forms of funding.
The length of your assessment will vary depending on the type of assessment conducted, they typically span from 1 hour to 90 minutes. However, for specific assessments, please contact us for more information.
You can have an overview of the various type of appointments on our Fees Page.
All of our clinicians hold enhanced DBS certificates as well as personal indemnity insurance.
We do not have a waiting list. We try our best to see everyone within 7 working days for all specialities. Unless you have private health insurance, in which case we would have to obtain an authorization from them prior to approving an appointment with a practitioner. Please call us on 0121 314 3456 in order to enquire about availability.
